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The Battle for ATTENTION: Will AI Save The Advertising Industry in a Privacy-Driven Economy?

Decision Intelligence Blog

Step into the future with SCUBA’s In-the-Moment Data Collaboration Platform—a game-changer for the experience-driven industries.

10 Great Examples of Hyper-Personalization in Entertainment & Media

What if your favorite streaming platform could scan your face to determine your sex, age, mood, and energy level, and ...

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Telecom Companies: How to Improve Your NPS Survey for Better Results

If you’re in the telecom industry, then you know all about its notoriously poor track record with customer experience. ...

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Top 6 Challenges CX for the SaaS Industry (and How to Fix Them)

Many of us remember when setting up a new workstation meant inserting CD after CD and watching progress bars crawl ...

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7 Ways to Actually Improve Customer Effort Score

Customer experience is king in telecom, and brands are taking more steps to prioritize their customers. Last year, a ...

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How to Better Measure Contact Center Performance

Contact centers are critical to customer experience and retention in the telecom industry. A recent study found that ...

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3 Industries Where Dark Social Will Dominate in 2022

How many times have you opened Netflix or Amazon Prime Video and cringed at the suggestions in your feed? You’re faced ...

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