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The Battle for ATTENTION: Will AI Save The Advertising Industry in a Privacy-Driven Economy?

Decision Intelligence Blog

Step into the future with SCUBA’s In-the-Moment Data Collaboration Platform—a game-changer for the experience-driven industries.

How Customer Journey Analytics Takes Journey Mapping to a New Level

Imagine if you could jump right into the mind of your customer. You’d find a wealth of valuable information there--like ...

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What is Customer Journey Mapping? (With Examples)

Think of the customer journey as a story that describes your users: how they behave while they are on your website or ...

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What Are Customer Journey Analytics (And Why You Need a CJA Strategy)

If you’ve seen or heard the term and you’re wondering “what is customer journey analytics” you’re not alone. Customer ...

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Leading Scuba as CEO: Preparing Scuba Analytics for High Growth Mode

I am very excited to announce that as of July 27th, I have transitioned into the CEO role at Scuba Analytics! I am ...

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What is Omnichannel Marketing, Why it Matters, and How to Do it Right

The modern purchasing process spans multiple channels. In addition to traditional brick-and-mortar storefronts, ...

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5 CX Trends Any Organization Can Implement Now

Customer expectations are evolving constantly, so it shouldn’t surprise you to see brand customer experiences (CX) ...

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